This is an English translation of the French privacy policy (Politique de confidentialité). In case of discrepancy, the French version prevails.
PRIVACY POLICY
1. Introduction
CHAUFFEUR SERVICE attaches particular importance to protecting the personal data of its customers and visitors.
This privacy policy describes how personal data is collected, used and protected.
2. Data controller
The data controller is:
CHAUFFEUR SERVICE
Legal operator: DSD VTC PRESTIGE
Legal form: SAS, société par actions simplifiée (simplified joint-stock company)
SIREN: 901 648 741 — SIRET (head office): 901 648 741 00022
EU VAT number: FR64 901 648 741
APE code: 49.32Z (official French classification label: « Transports de voyageurs par taxis »)
9 RUE DES COLONNES 75002 PARIS
Email: contact@chauffeurs-service.com
3. Data collected
In connection with bookings and use of the website, Chauffeur Service may collect:
Surname and first name;
Email address;
Telephone number;
Pick-up address;
Destination address;
Booking information;
IP address;
Browsing data;
Payment information (via secure providers).
4. Purposes of processing
The data collected is used to:
Manage bookings;
Perform the services;
Issue invoices;
Respond to customer requests;
Improve the services offered;
Comply with legal obligations.
5. Legal basis
Data processing is based on:
The performance of the contract;
The user's consent;
Legal obligations;
The legitimate interest of Chauffeur Service.
6. Recipients of the data
Data may be disclosed:
To the chauffeurs carrying out the services;
To payment providers;
To technical providers required for the operation of the service;
To legally authorised authorities.
Chauffeur Service never sells personal data to third parties.
7. Data retention
Data is kept only for as long as strictly necessary for the purposes pursued.
Some data may be kept longer in order to comply with legal and accounting obligations.
8. Security
Chauffeur Service implements technical and organisational measures designed to protect personal data against unauthorised access, loss or disclosure.
9. Users' rights
In accordance with the GDPR, each user has:
A right of access;
A right to rectification;
A right to erasure;
A right to object;
A right to restriction of processing;
A right to data portability.
Any request may be sent to:
contact@chauffeurs-service.com
Telephone: +33 6 24 52 50 24
10. Cookies
The website uses cookies necessary for its operation as well as audience measurement cookies.
Users can configure their browser to refuse all or some cookies.
11. Google Analytics
The website may use Google Analytics to measure its audience and improve the user experience.
Google may collect certain browsing data in accordance with its own privacy policy.
12. Contact
For any question regarding data protection:
Email: contact@chauffeurs-service.com
13. Complaints
Users have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL):
if they consider that their rights have not been respected.
In case of discrepancy, the French version prevails.