Introduction

As part of its private transport business, DSD VTC PRESTIGE, a company registered under SIRET 901 648 741, attaches particular importance to the protection of your personal data. This privacy policy aims to provide you with a clear message about how your data is collected, used and protected when using our website www.heufflers-service.com.

Collection of personal information

We collect the following information:

• First name and surname

• Postal address

• Postal code

• E-mail address

• Telephone number

These data are collected via:

• Contact form

• Reservation form

• Direct interactions by e-mail or telephone

Additional data can be collected automatically when you are browsing, in particular via cookies (see dedicated section).

Purposes of collection

The data collected are used to:

• Dealing with your requests and reservations

• Tracking your orders

• Provide you with promotional information and offers

• Prepare internal statistics

• Answer your questions via the contact form

Cookies and audience measurement tools

Our website may use cookies to:

• Improve your user experience

• Generating audience statistics

• Memorize your navigation preferences

You can set your browser to refuse cookies. However, this may impact certain functionalities of the site.

Right of access, rectification, opposition and deletion

In accordance with the General Data Protection Regulation (GDPR), you have the following rights with regard to your personal data:

• Right of access

• Right to rectification

• Right to erasure

• Right to object to treatment

• Right to restriction of treatment

To exercise these rights, you can contact us at any time:

By e-mail: contact-heating-service.com
By telephone: 33 6 24 52 50 24
By post: DSD VTC PRESTIGE – Paris, France

Data security

We implement the necessary technical and organisational measures to ensure the confidentiality and security of your personal data:

• Secure connection (SSL protocol)

• Restricted access to data

• Secure identifiers

• Firewall and antivirus

• Regular data backup

However, no system is infallible. The user recognises that the use of the Internet carries a risk.

Data sharing

Your personal data is never sold to third parties. They may be transmitted only to technical service providers or partner drivers who are strictly necessary for the performance of our services.

Applicable legislation

This policy is governed by French legislation and complies with the obligations of the GDPR (Regulation EU 2016/679) and the amended Data Protection Act.